Zero Data Selling
X1504va never sells your personal information to any third party — this is our unwavering commitment.
SSL Encryption
Every transaction and piece of data is protected with 256-bit SSL encryption. Your data cannot be read by anyone while it is being transmitted.
Your controls
You may access, correct, or request the deletion of your information at any time.
Minimal Data Collection
We only collect the information strictly necessary to provide our services — nothing more.
Clear Policy in Bangla
No complex legal jargon — this policy is written in plain English so every member can easily understand it.
Privacy Support
Our dedicated privacy team is always on hand to assist with any questions regarding data protection.
1. Introduction
X1504va ("we", "us") is a trusted online betting and gaming platform in Bangladesh. We believe protecting our members' privacy is not just a legal obligation — it is our moral responsibility.
This Privacy Policy ("Policy") explains what information x1504va collects when you use our website and mobile app, how that information is used, with whom it may be shared, and what steps we take to keep your data secure.
By using any x1504va service, you are considered to have read and accepted this Privacy Policy. If you do not agree with any of the terms, please refrain from using our services and contact our support team.
In simple terms: This entire policy comes down to one thing — your data belongs to you. We use it solely to provide our services, nothing more. We never sell it, and we never misuse it.
2. What Information We Collect
X1504va collects only the information necessary to provide its services. A detailed breakdown of what is collected is provided below.
Identity information
- Full Name
- Date of Birth (for age verification)
- National ID number (if required)
- Photo (for KYC verification)
Contact information
- Mobile number
- Email address (optional)
- Division and district name (for statistical purposes)
Financial information
- Mobile Banking Number (bKash/Nagad/Rocket)
- Transaction History & Amount
- Deposit & Withdrawal Records
Usage data
- Betting History & Preferences
- Time Spent on Platform
- Device Type & Operating System
- IP address & login logs
- Cookie & Session Data
Please Note: x1504va never collects your full bank account number, card number, or PIN. Only the information required for mobile banking transactions is collected.
3. How We Collect Information
X1504va collects information in several ways. Keeping our members informed about each of these methods is a core part of our privacy policy.
| Collection method | What Information Is Available | Purpose |
|---|---|---|
| Registration form | Name, Mobile Number, Date of Birth | Account Creation |
| Payment Processing | Mobile Banking Information | Financial Transactions |
| KYC verification | NID, photo | Identity Verification |
| App/Web Usage | Logs, cookies, IP | Security & improvement |
| Support Contact | Chat & Email Messages | Troubleshooting |
| Automated Systems | Device Info & Session | Fraud Prevention |
4. How Your Information Is Used
X1504va uses the collected data solely for the purposes listed below. It is never used for any other reason.
Service delivery & operations
Your information is used to manage your account, provide betting services, process payments, and deliver customer support.
Security & Fraud Prevention
Your data is used to protect your account, detect unauthorised access, prevent money laundering, and identify suspicious activity.
Service improvement
User experience is analysed to improve the platform's design, speed, and features.
Legal Obligation
Information may be disclosed to comply with applicable laws and regulations, under court order, or upon request by a regulatory authority.
Personalized Experience
Your data is used to show you personalised promotions, offers, and content. You may opt out of this personalisation at any time.
x1504va will never use your information to: Selling to third parties for marketing purposes, use in political campaigns, or any commercial use without the user's consent.
6. Data Security Measures
X1504va uses industry-leading technology and practices to keep your data safe. Below are the active security measures we have in place.
You also have responsibilities: Use a strong password, never share it with anyone, and report anything suspicious to us immediately.
7. Cookie Policy
The x1504va website and app use cookies. Cookies are small data files stored on your device that help enhance your browsing experience.
| Cookie Type | Purpose | Duration | Mandatory? |
|---|---|---|---|
| Essential Cookies | Login Session, Security | On Session End | |
| Functionality Cookies | Language & preference settings | 1 year | |
| Analytics Cookies | Usage Statistics | 6 months | |
| Security Cookies | Fraud detection | 30 Days |
Cookie Controls
You can disable optional cookies through your browser settings. However, disabling essential cookies may cause certain features of x1504va to not function properly.
8. Your Rights
As a member of x1504va, you have certain rights over your personal data. We respect those rights and act on them as promptly as possible.
Right to Know
You have the right to request a copy of the information we hold about you.
Right to rectification
You may request corrections to any information that is inaccurate or incomplete.
Right to Erasure
You may request deletion of your data when you close your account.
Right to Restrict Processing
You may request that the processing of your data be restricted for specific reasons.
Right to Portability
You may request a download of your personal data.
Right to Object
You may object to the use of your data for specific purposes.
To exercise your rights: Email us at support@x1504va.app or reach out via live chat. We will respond to your request within 7 business days.
9. Data Retention Period
X1504va does not retain any information longer than necessary. The retention periods for different types of data are listed below.
| Data type | Retention period | Purpose |
|---|---|---|
| Account Information | Until Account Closure | Service delivery |
| Financial transaction records | 5 Years | Legal Obligation |
| Betting history | 3 Years | Dispute resolution |
| KYC Documents | 5 years (even after account closure) | Regulatory Requirement |
| Support Chat Logs | 1 year | Service quality improvement |
| Login & Session Logs | 90 days | Security Monitoring |
Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you in any way.
10. Protection of Minors
X1504va's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from minors.
- Age verification is mandatory during the registration process.
- Accounts suspected of being underage are suspended immediately.
- If any minor's data reaches our systems, it is deleted immediately.
- If you have any concerns, parents are encouraged to contact us — we will act promptly.
If you are aware that a minor is using x1504va, please notify us at support@x1504va.app. We will take action within 24 hours.
11. Changes to Privacy Policy
X1504va may update this Privacy Policy when necessary. We will notify members before any significant changes take effect.
- You will be notified via in-app notification or email before any significant changes are made.
- The date of any changes will always be stated at the top of this page.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
12. Privacy Contact
For any questions, complaints, or requests regarding this Privacy Policy, please contact x1504va's privacy team using the details below.
| Subject of inquiry | Channel | Response Time |
|---|---|---|
| Data Access Request | Support@x1504va.app | 7 business days |
| Data correction request | Support@x1504va.app | 3 Business Days |
| Data Deletion Request | Support@x1504va.app | 7 business days |
| Security Incident Report | Support@x1504va.app | 24 Hours |
| General privacy FAQs | Live Chat | Immediate |
Privacy Complaint Process: In the email subject line, write "Privacy Complaint", and include your account number along with a detailed description of the issue. Our dedicated privacy team will respond as promptly as possible.